You can access, rectify, delete, limit processing, object to automated processing, and request the portability of your personal data at any time. To exercise these rights, write to us at info@mobiletiket.com indicating the right you wish to exercise and your full name. We will respond within a maximum of 30 days.
If you have questions about how we process your information or wish to file a complaint with the supervisory authority, you can contact our data protection officer at Ruela María Ángeles, 41, 05º C, or via email at info@mobiletiket.com. You can also call 955-59-0775 during business hours from Monday to Friday.
We collect the information you provide when registering or making a reservation: name, email address, phone number, and payment details. We also collect technical data such as IP address, browser type, and pages visited through cookies and analytics tools.
We use your data to manage your digital ticket reservations and mobility services, send you confirmations and reminders, improve our platform, and show you personalized content. We do not use your data for other purposes without your explicit consent.
We process your data based on the execution of the reservation contract, your consent, and our legitimate interest in improving the service. We retain your data while you maintain an active account and, after closure, for the legal statute of limitations period (maximum 5 years).
We share your data with payment processors, hosting providers, and analytics tools, all based in the European Union or subject to the Privacy Shield. We do not sell your data to third parties or use it for unsolicited advertising.
We use necessary technical cookies for the platform's operation and analytical cookies to understand how you use the site. You can manage your cookie preferences from your browser settings. By continuing to browse, you accept the use of cookies according to this policy.
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. We do not make false claims about the effectiveness of our services, use fictitious endorsements, or create false urgency to obtain your data.